SMART TECH SOLUTIONS is a trusted provider of world-class maintenance coverage for all of the hardware and software products we sell. We also offer premium proactive support services that help to further optimize the availability, manageability, performance, and value of your mission critical enterprise IT infrastructure environments.
At STS, we offer many types of IT support services. Whether it be on-site, off-site, or via the telephone, we can assist in all of your IT support needs. We are a leading IT provider in Connecticut and our team of experienced engineers provide comprehensive IT support services for small to mid-sized organizations.
IT Support Services from a Trusted IT Provider in Connecticut
STS offers a variety of support packages, including on-going monitoring and maintenance. Whether you are in the medical field, manufacturing, or professional services, we can
provide the IT support you need for your organization to function at its top performance level. Our support services include:
Remote IT Support
We offer remote support and/or assistance, regardless of where your machine is (office, home, hotel, etc…). With our sophisticated remote IT support tools, we can quickly resolve most issues, either behind the scenes or interactively with the user. In the cases when remote support will not resolve the issue, we offer full on-site services.
On-site IT Support
We offer full on-site IT support. Our engineers will come to your location and resolve all technical issues, including all hardware installations, software installations, software configuration, server support, mobile device installation and support, printer and copier installation and support, centralized faxing solutions and more.
Phone IT Support
Our engineers are available individually for phone calls at any time. We are available 24/7. You will generally speak to the same engineer assigned to your account. With this personable approach, you will develop a relationship and get fast and easy answers to your most frustrating questions.
Ready to Get Started?
If you’re ready to find out how your organization can benefit from premium IT support, contact our team today. Simply fill out the form to the right and one of our engineers will contact you shortly.
